Business Solutions

The mindset of a customer is more forward-thinking than ever. Is it enough for a business to just deliver a service well, or do they also need to plan ahead to avoid future problems and respond to changes in the market? Tom Wood considers why getting ‘stuck in the present’ may be a risk for businesses.

The FCA recently held a live panel discussion concerning the role of leaders in transforming culture in the financial services sector. With SM&CR on the horizon, improving conduct and culture is a priority for the regulator.

Research has indicated that there has been a sharp increase in UK firms reporting cyber attacks in 2019, with many businesses “incorrectly” assuming that they are not at risk. Is your firm prepared to deal with the threat of cyber-crime?

The FCA has published Decision Notices against three firms and five individuals for acting without integrity.

HM Revenue and Customs (HMRC) has been found to be in ‘significant breach’ of data protection law by the Information Commissioner’s Office (ICO) and must now delete some five million voice recordings.

The RWA team will be attending the BIBA 2019 conference in Manchester on 15 and 16 May. Please get in touch if you'd like to meet with us. We hope to see you there!

Organisations need to adapt to survive so a good leader needs to manage change effectively. SM&CR is an example of a regulatory change that leaders will need to be prepared for. Nathan Matthews looks at the importance of strong leadership in times of change.

Social media is a part of our everyday lives – but mixing social media and the workplace can be risky. What are the pitfalls you need to be aware of?

How much time do we spend in meetings? Is it time well-spent? Meetings are an essential part of our working lives, yet they can easily lack direction and lose focus. Nathan Matthews explores how to keep meetings on track and productive.

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