Business Solutions

New research suggests that customers are putting more effort into shopping around for better insurance deals. This article highlights some of the key findings.

Understanding and supporting vulnerable customers is crucial in the insurance industry. It's essential to be able to recognise the characteristics and drivers of vulnerability to ensure fair treatment and appropriate support. This article examines the key principles and strategies to engage with and assist potentially vulnerable individuals.

The FCA has told remaining providers of guaranteed asset protection (Gap) insurance to pause sales of the product.

Diversity and inclusion are central to firms’ roles as businesses and employers. The regulators have been taking increasing steps to enhance diversity and inclusion within the financial sector. What can small businesses do to improve measures for diversity and inclusion?

The ICO has published a significant new section on its website outlining detailed new guidance for all firms considering the use of biometric data.

Whilst there has been increased awareness and discussion surrounding mental health in recent years, and conversations once considered taboo are held more openly than ever, there is still work to be done to ensure that everyone feels that they can freely speak about mental health and can reap the benefits of sharing.

When it comes to professional development, a nuanced approach that mirrors traditional teaching can be beneficial. James Best explores how this can be implemented through online learning.

Imposter Syndrome is something many of us will experience at some point during our working lives. It is a very common phenomenon, which can be caused by self-doubt and insecurity. Jessica Capper explores how to deal with Imposter Syndrome.

Password management system NordPass have released their annual report featuring the top 200 most common passwords for 2023. Is yours on the list?

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