For businesses, social media is an invaluable tool to connect and communicate with existing and potential customers but are you aware of the dangers of not having a social media policy?
The Rise of the Digital Pandemic
When discussing cyber threats, it is usually I.T. system failures or data breaches that come to mind. How has wireless technology increased the risk of physical damages?
Preparing an Effective Business Case
When deciding on whether to deliver a project or pursue a course of action, there should be a clear business case for doing so. What needs to be included in a business case and why is it important?
Workplace Temperatures Debate Heats Up
The recent heatwave in the UK has resulted in calls for a maximum and minimum temperature limit for working safely. What measures are in place to ensure businesses look after their employees during extreme weather conditions?
Is Employee Surveillance Increasing Beyond the Workplace?
Employee surveillance has reportedly increased since the start of the pandemic. What impact does this have on employee productivity?
Overcoming Communication Barriers
Effective communication is essential in the workplace, but many communications fail to hit the mark. This article looks at why communications are so important and how they can be improved to lead to better outcomes for customers.
Improving Social Impact
Having an Environmental, Social and Governance (ESG) strategy demonstrates a firm’s commitment to reducing the risk of harm. This article examines the social impact of businesses and what firms will need to consider for their own practices.
Knowing your customer – Journey Mapping
Knowing your customers is not only essential for meeting regulatory demands but also makes good business sense. Being able to tailor your services to a customer’s objectives is an effective way to create positive customer experiences and establish loyalty.