Robin Wood discusses why insurance brokers have a duty to understand the Ivory Act 2018.
Single Financial Guidance Body (SFGB) Launches
The Single Financial Guidance Body (SFGB) has launched, bringing together the provision of debt advice, money guidance and pension guidance.
Conflicts of Interest
The FCA have banned a UK investment professional from acting as a non-executive director for ‘failing to act with integrity’ – so what are the duties of insurance intermediaries regarding conflicts of interest?
Fair and Personal Analysis and a Personal Recommendation
Terence Clark takes a look at two new terms which have entered the regulatory dictionary: ‘Fair and Personal Analysis’ and ‘Personal Recommendation’.
Assessing Customer Needs – Considering Vulnerability
Why is it important to have a robust vulnerability strategy?
The Value of Complaints
When was the last time you wanted to complain, but didn’t? The stereotype that the British are reluctant to complain is backed up by recent research commissioned by the FCA.
Understanding the Different Approaches to Regulation
Kirk Ford provides an overview of the different approaches to regulation.
Fair Analysis: Exploding the Myth of Customer Advantage?
Robin Wood follows up his recent article with further debate on fair analysis.
Brexit: Proposed Changes to the FCA Handbook and Binding Technical Standards
The FCA has been considering the potential outcomes of the Brexit negotiations and has proposed amendments to its Handbook.