A recent FCA speech explores the role technology has played in dramatically changing the insurance market. This article looks at why firms should also embrace these developments.
Do You Understand Your Responsibilities?
Statements of Responsibilities, which are required under SM&CR, are a useful and important way of documenting the accountabilities of senior managers. Amy Foster highlights why we need to understand our responsibilities.
FCA Bans Broker
The FCA last week banned a former Martins Brokers Ltd broker, Terry Farr, for acting dishonestly and without integrity.
Finding the Right Organisational Structure
A key element of the upcoming SM&CR is for firms to be able to show who is responsible for what within the organisation. With the right organisational structure in place, it will be easier to prepare for this regulatory requirement.
Demographic Change and Assessing Customer Needs
Demographic change refers to the changing nature of the UK population and the differing financial needs of various groups in society. Those working in financial services should be aware of this when assessing customer needs.
FCA Announces Priorities for 2019/20
The FCA has published its business plan for 2019/20, announcing its priorities for the year ahead.
The End of the Drinking Culture?
It has been reported that Lloyd’s of London will introduce a new code of conduct in an effort to address problems with drink and drugs at the 331-year-old insurance market.
FCA Warning to General Insurance Firms
The FCA has issued a ‘Dear CEO’ letter to all authorised general insurance firms setting out their expectations regarding the fair treatment of customers in the manufacture and distribution of insurance products.
What is Organisational Culture and Why is it Important?
Organisational culture is at the heart of the Senior Managers and Certification Regime (SM&CR) – but what is it and why is the FCA placing so much importance on positive cultures in firms? Nathan Matthews looks at how a positive culture can be embedded across an organisation.