The FCA has published draft guidance on new powers that will allow it to move faster when removing regulatory permissions that are no longer being used by firms.
Integrity, Dishonesty and the FCA
As the FCA has a Decision Notice upheld in the Upper Tribunal, Katherine Watkins looks at the potential implications of an individual’s behaviour - both within and beyond their professional role - from a conduct risk perspective.
Complaints Handling – Are your procedures up to scratch?
Are your complaints handling procedures up to date and in line with the FCA’s expectations? Kirk Ford outlines what firms need to consider.
FCA Publishes Updates to General Insurance Pricing Practices Rules
The FCA has published updates to the rules it published earlier this year on General Insurance Pricing Practices.
FCA Releases FAQs Document on the Fair Treatment of Vulnerable Customers
The FCA has published a document highlighting the key questions and answers from its finalised guidance on the fair treatment of vulnerable customers which was published earlier this year.
FCA Consulting on Changes to Streamline Decision-Making
The FCA is proposing to change its decision-making processes, enabling it to make faster, more effective decisions. In doing so, it aims to improve how it tackles firms and individuals who do not meet the required standards.
FCA Publishes its Business Plan for 2021/22
The FCA has published its business plan for 2021/22, in which it outlines its plans to become more ‘innovative, assertive and adaptive’ and sets out priorities for the year ahead.
FCA Fines LBGI £90m for Misleading Customers
The FCA has issued a £90 million fine – its biggest since 2019 – to LBGI for a failure to ensure that language contained within millions of home insurance renewals communications was clear, fair and not misleading.
General Insurance Pricing Practices Policy Statement Published
The FCA has published its long awaited General Insurance Pricing Practices Policy Statement, all 200+ pages of it. It represents one of the biggest regulatory changes in years. John King explains what this means for insurance brokers.