How customising your e-Learning content improves customer outcomes.
GDPR – It won’t happen to us
Consumer knowledge regarding personal data is increasing all of the time, and as customers become more 'savvy' about their data, privacy and GDPR as a whole, many brokers risk severe issues by not having suitable policies and procedures in place.
Affordability and Creditworthiness
Affordability checks and creditworthiness - what is the insurance broker's role?
Continual Professional Development (CPD) - Headwind or Tailwind?
“A profitable broker is not a marker of quality, but a quality broker will always be profitable.” Anon
Introducer Appointed Representatives (IARs) and The Insurance Distribution Directive (IDD)
Terence Clark takes a closer look at one of the more significant changes introduced by the IDD.
Authorisations and ARs under the IDD
Terence Clark outlines two little-known changes regarding Authorisations and ARs under the Insurance Distribution Directive (IDD).
Q1 2018 Summary of FCA Communication Documents
The team at RWA has compiled its quarterly review of the Financial Conduct Authority's communication documents, covering the period from January - March 2018.
If you are an appointed person or are responsible for compliance, it is important that you scan through the review, to keep up to date with the latest FCA documentation.