Insurance Brokers

How customising your e-Learning content improves customer outcomes.

Consumer knowledge regarding personal data is increasing all of the time, and as customers become more 'savvy' about their data, privacy and GDPR as a whole, many brokers risk severe issues by not having suitable policies and procedures in place.

Affordability checks and creditworthiness - what is the insurance broker's role?

“A profitable broker is not a marker of quality, but a quality broker will always be profitable.” Anon

Terence Clark takes a closer look at one of the more significant changes introduced by the IDD.

The RAC falls foul of the FCA’s Renewal Transparency rules.

Terence Clark outlines two little-known changes regarding Authorisations and ARs under the Insurance Distribution Directive (IDD).

The team at RWA has compiled its quarterly review of the Financial Conduct Authority's communication documents, covering the period from January - March 2018.

If you are an appointed person or are responsible for compliance, it is important that you scan through the review, to keep up to date with the latest FCA documentation.

Robin Wood explores a potential regulatory conflict of interest, and the steps brokers should consider to protect their business and fulfil their duty to clients.