Insurance Brokers

A recent report has highlighted that ESG will play a major role in the future of underwriting. What does this mean for firms and what steps can they take to plan their own ESG journey going forward?

What must firms consider under the products and services outcome of the FCA’s new Consumer Duty?

The terms ‘equality’ and ‘equity’ are often used interchangeably, but in practice they are completely different. In this article we explore what they mean and how they can be implemented.

Last week, we looked at how behavioural biases might affect consumers’ financial decision making, but how should these biases be considered by brokers in relation to the new Consumer Duty?

A recent Employment Appeal Tribunal hearing raises the question of whether it may be reasonable to expect all non-ancillary employees to disclose significant financial changes.

Several large companies have been affected by cyber-attacks over the past month. In this article, we explore how businesses can do more to reduce the risks of a cyber threat.

The new Consumer Principle requires firms to ‘act to deliver good outcomes for retail customers’ but what in-built behavioural biases might they face when trying to achieve this?

With the rising cost of living putting pressure on many consumers, how can firms ensure they are doing enough to provide their clients with appropriate support and care?

Over the last two weeks, we have explored the concept of ‘harm’ under the Consumer Duty and what practical solutions can be implemented to ‘avoid causing foreseeable harm’ but to what extent are firms expected to protect their customers?