Did you know that there is a Complaints Commissioner set up to deal with complaints against the regulator?
Q3 2018 Summary of FCA Communication Documents
The team at RWA has compiled its quarterly review of the Financial Conduct Authority's communication documents, covering the period from July - September 2018.
If you are an appointed person or are responsible for compliance within your firm, it is important that you scan through the review, to keep up to date with the latest FCA documentation.
PROD 4 - What you need to know...
PROD 4 is a part of the IDD, which is being promoted as something alarming by some commentators in the market. Robin Wood outlines what you need to know...
IDD - Check on the basics. Do you have the minimum necessary knowledge?
Kate Foreman explains how a minimum necessary knowledge and understanding of insurance can be revealed and benchmarked via the use of structured assessments.
Alerting customers to the existence of FOS
Terence Clark outlines the rules regarding FOS website statements.
FCA launches 'Track My Connect Application' initiative
The FCA has launched the first of three phased updates to the Connect platform.
Get to grips with the IDD
RWA IDD / T&C Scheme Specialist, Nicola Mathias, explains how the Aviva Development Zone can help brokers get to grips with the IDD.
Undertaking robust due diligence on the insurers that you recommend
The FCA remind insurance brokers of the need to carry out insurer due diligence and give information to the client.