The FCA has published its expectations of firms working remotely or with hybrid working models so that they can continue to meet their regulatory responsibilities.
Assessing Customer Needs – What does it involve?
The IDD requires insurance intermediaries to demonstrate the minimum necessary knowledge required for their role across eight core competencies – one of which is ‘assessing customer needs’. What does this mean in practice?
Would your firm’s policy on diversity and inclusion stand up to scrutiny?
A recent speech by the FCA on measuring and assessing culture in financial services has made it clear that firms still have a lot of ground to make up on the issue of diversity and inclusion.
Two in five brokers don’t know how new fair value rules will affect their business
On the eve of the FCA’s fair value rules coming into effect, Ecclesiastical Insurance has published research revealing two in five brokers are in the dark about how fair value will affect their business.
Intellectual Wellness – What is the Business Benefit?
In this article, Laura Findlay focuses on intellectual wellness, exploring how learning and development can be encouraged in the workplace and what the benefits are.
Being a Compliance Officer - The Struggle is Real!
In this article, Kay Godwin explains the value of compliance officers within regulated firms – and why they are often unsung heroes.
Acting in the best interest of your customers
In this article, we look at why every business should have ‘treating customers fairly’ at the core of their culture.
FCA to Remove Unused Firm Permissions Faster
The FCA has published draft guidance on new powers that will allow it to move faster when removing regulatory permissions that are no longer being used by firms.
Integrity, Dishonesty and the FCA
As the FCA has a Decision Notice upheld in the Upper Tribunal, Katherine Watkins looks at the potential implications of an individual’s behaviour - both within and beyond their professional role - from a conduct risk perspective.