Insurance Brokers

A recent Employment Appeal Tribunal hearing raises the question of whether it may be reasonable to expect all non-ancillary employees to disclose significant financial changes.

Several large companies have been affected by cyber-attacks over the past month. In this article, we explore how businesses can do more to reduce the risks of a cyber threat.

The new Consumer Principle requires firms to ‘act to deliver good outcomes for retail customers’ but what in-built behavioural biases might they face when trying to achieve this?

With the rising cost of living putting pressure on many consumers, how can firms ensure they are doing enough to provide their clients with appropriate support and care?

Over the last two weeks, we have explored the concept of ‘harm’ under the Consumer Duty and what practical solutions can be implemented to ‘avoid causing foreseeable harm’ but to what extent are firms expected to protect their customers?

Under the cross-cutting rules of the FCA’s new Consumer Duty, firms should seek to avoid causing foreseeable harm at all stages of the customer journey. What practical action can they take to achieve this?

What should a CPD record include and how can the Development Zone help you to provide evidence of your learning journey?

To ‘avoid causing foreseeable harm to retail customers’ is the second of three cross-cutting rules under the FCA’s new Consumer Duty. What is ‘harm’, and how might a firm knowingly or unknowingly, cause harm to their customers?

A recent Supreme Court hearing has highlighted the importance of properly verifying a candidate’s qualifications and suitability for a post. Are you aware of the requirements for regulatory referencing under SM&CR?

Get RWA Insight In Your Inbox

Regular business news and commentary delivered direct to your inbox each week. Sign up here