Insurance Brokers

The FCA has advised that it is planning to move to seven-digit Firm Reference Numbers (FRNs) and Product Reference Numbers (PRNs) for all newly registered firms and funds.

Effective communication is essential in the workplace, but many communications fail to hit the mark. This article looks at why communications are so important and how they can be improved to lead to better outcomes for customers. 

Having an Environmental, Social and Governance (ESG) strategy demonstrates a firm’s commitment to reducing the risk of harm. This article examines the social impact of businesses and what firms will need to consider for their own practices.

The FCA is using data to tackle online fraud faster by scanning around 100,000 websites created every day to identify those that appear to be scams. Between May 2021 and April 2022, 1,966 possible scams were added to its consumer warning list, which is over a third more than during the same period the previous year.

Final rules are expected on the FCA’s upcoming Consumer Duty at the end of July. This will be followed by an implementation period that is proposed to end on 30 April 2023. What does the FCA’s Consumer Duty mean for firms?

In a speech delivered at the Financial Inclusion Virtual Summit 2022, the FCA has stressed the importance of improving financial inclusion. What is financial inclusion and what role can the financial services industry play?

The FCA has published its latest Regulatory Initiatives Grid, setting out its planned regulatory initiatives for the next 24 months.

How we learn best and the approach we prefer is individual to us. The same is true of e-learning delivery. Did you know there are many different styles of online learning? This article looks at how e-learning provides a solution where relevant content can be accessed easily, on-the-go and in one place.

The FCA has sent a portfolio letter to personal and commercial lines insurance intermediaries, setting out its view of the key risks they could pose to consumers or markets.