A recent arbitration case has highlighted the importance of insurance intermediaries understanding, and adhering to, contractual terms and conditions, particularly where policyholders pay for their insurance through premium finance or credit agreements.
Insurance Brokers

FCA to undertake work in the motor finance market
The FCA has published a web page setting out its intentions to intervene again in the motor finance market and has published a Policy Statement regarding temporary changes to handling rules for motor finance complaints.

FCA Publishes Consumer Duty Webinar and Transcript
The FCA has published a recording and transcript of its December 2023 webinar on the next steps for the Consumer Duty.

FCA Celebrates Biggest 2023 Achievements
The FCA has highlighted its biggest milestones and achievements over the last 12 months, including its introduction of the Consumer Duty.

FCA Welcomes the Release of a Code of Conduct for ESG Ratings and Data Providers
The International Capital Market Association (ICMA) and the International Regulatory Strategy Group (IRSG) have launched a new voluntary code of conduct for ESG data providers and ratings in light of increased regulatory focus on greenwashing risks within the industry.

Most Common Passwords to Avoid in 2024
Password management system NordPass have released their annual report featuring the top 200 most common passwords for 2023. Is yours on the list?

Breaking Down Barriers – Increasing Consumer’s Access to Financial Services
The FCA has recently proposed new rules to maintain reasonable access to cash for personal and business customers across the UK. This article looks at how firms can mitigate barriers that may prevent consumers from pursuing their financial objectives.

FCA Confirms New Sustainability Disclosure and Labelling Regime
The FCA has published new Rules and Guidance concerning sustainability disclosures which, although aimed at the investment sector, includes a specific Rule that applies to all firms.

A Digital Balancing Act: The Pros and Cons of AI Application in the UK Insurance Sector
In this article, Laura Roberts discusses the application of Artificial Intelligence (AI) and how it can benefit the wider insurance market.