More courses added to My Development zone

The new courses keep on coming on My Development Zone. 18 new online courses are now available in the Course Catalogue:

  • Aggression - Recognising the signs of aggression
  • Aggression - Dealing with aggressive customers
  • Basic Business Finance - Revenue, Costs, Profit and Loss
  • Basic Business Finance - Trading Accounts and Balance Sheets
  • Choosing a Business Location
  • Conflict Resolution - An Introduction
  • Conflict Resolution - The IBR approach
  • Dealing with Difficult Telephone Calls
  • Dealing with the Media
  • Dealing with Verbal Abuse on the Telephone
  • Efficiency and Productivity
  • Globalisation - An Introduction
  • Grice's Co-operative Principle of Conversation
  • Inclusive Language - Disability
  • Interview Basics - Building Rapport
  • Managing Negative Emotions in the Workplace
  • Planning a Presentation
  • Stock Control

There are now over 220 business skills courses on My Development Zone and you can access every course for only £5 per month - that's great value when you consider most LMS platforms like to charge by the course...

For more information, please drop me a line stuart.rolls@rwagroup.co.uk

 

About the author

Stu has worked for over 20 years in the field of sales and service delivery across both local authority and private sectors. The majority of this time has been spent in the areas of Learning & Development consultancy and practice. His experience has seen him work with major brands in overseas operations and financial services, such as TUI UK, Aviva and Close Brothers. At RWA, Stu leads the learning and development proposition through My Development Zone, RWA e-Learning and RWA Training, working closely with the RWA development team in designing and innovating new L&D products whilst making sure our clients are maximising their own opportunities with our learning systems and internal training & competence.

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