Pure Protection contracts are arguably a lesser known general insurance product. Managing client expectations is important when advising on these products. Bruce Fayle explains why it is important that brokers should ensure that their TOBAs are clear about the scope of service that they can provide.

The FCA’s proposed ban on ‘price walking’ is an important step forward in treating customers fairly. How are the changes likely to affect insurance intermediaries?

Curating learning material is a useful way to manage your team’s CPD. Tim Smith explains how the content and tools on the Development Zone can help supervisors enhance learner engagement.

The FCA is beginning the process of transferring Gabriel users to the new RegData platform.

Tim Smith explores the changing nature of learning and development and how the new videoconferencing feature on the Development Zone can help brokers enhance their online training.

With remote working ongoing for many companies, some employers are looking for ways to monitor performance from afar. But can surveillance tools signal a recipe for disaster? Jess Capper investigates how. 

Bruce Fayle provides a timely reminder of why firms should remain compliant with the FCA’s Threshold Conditions during these challenging times.

In all companies, it is crucial that the decisions of the Board are made validly and lawfully. To do so, a meeting must be quorate. What does this mean and how does it apply in practice?

Tim Smith explores ways in which T&C supervisors can use Development Zone to monitor the performance of their teams and help learners make the most of their training and development time.

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