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We are all guilty of it – working through lunch hours, working late, not taking breaks – and there is often an underlying culture in firms that if you do take breaks, you’re not ‘pulling your weight’. Following a recent Employment Appeal Tribunal (EAT) ruling, you might want to reconsider the way you treat employees taking breaks.

When was the last time you checked your firm’s standing data? Anyone that has benefited from an RWA health check will recognise that question.

In December 2016, the FCA published the findings of a review of general insurance intermediaries’ professional indemnity insurance. As part of the review, the FCA contacted 200 firms to assess PII arrangements.

Goal setting is an essential part of making your ambitions a reality. Without clear and focused objectives, it becomes increasingly difficult to stay on track and keep to a productive time frame. When it comes to your CPD, careful planning is the most effective way of making sure you hit that 35 hour target.

In this article, we take a look at the employability skills crisis facing employers in the United Kingdom and explore ways in which RWA e-Learning can help employers and young people ensure that the transition from formal education into the world of work is a smooth one.

After months of preparation, the Development Zone team were excited to launch our new online learning platform at Introbiz Expo 2016 at the Motorpoint Arena in Cardiff.

If like me, you keep up to speed with the insurance press, you will have read recently the horrendous case of the Hertfordshire family broking firm who lost everything following discovery that a trusted senior staff member had spent some £273,000 of client money, largely poured into the coffers of Bet 365, to feed his addiction.

I am Bruce Fayle, a passionate, almost obsessive motorcyclist. I head up RWA’s Risk and Conduct unit (both ‘admissions’ are not meant to sound like the opening statement in separate group therapy sessions)...

We’ve all sat through some dire training sessions, simply looking at the clock in mind-numbing boredom, waiting for it to end, and retaining very little of what we were taught. But Continuous Professional Development doesn’t need to be like that.

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