2019 in the general insurance world, saw the extension of the Senior Managers and Certification Regime (SM&CR) to FCA solo-regulated firms. What impact will this have and what can we expect on the regulatory horizon?
How to Support Staff Experiencing a Mental Health Problem
Everyone has mental health, and this can change from good to poor at any point in our lives, for any number of reasons. How can employers support staff who are experiencing a mental health problem?
CPD – Don’t Leave it Until the Last Moment!
Have you completed your CPD hours for this year? Avoid a last-minute rush and prioritise your professional development sooner rather than later.
SM&CR Extended to FCA Solo-Regulated Firms
On the 9th of December 2019, SM&CR was extended to FCA solo-regulated firms. In this article, we bring together our SM&CR-focused articles from throughout the year.
Empathy in the Workplace
People skills should not be overlooked - they can be as important as technical expertise. Here’s how to better understand others and show empathy in the workplace…
Annual Performance Reviews or Continuous Feedback?
Performance reviews are important, but can often lead to tension and uncertainty among staff. How can the appraisal process be improved to provide a motivating and positive working environment?
Understanding the Conduct Rules
There is less than a week to go until the arrival of SM&CR on the 9th of December. In this article we provide an overview of the Conduct Rules.
A Journey of a Thousand Miles Begins with a Single Step
In recent days, an Official close to the US-China trade negotiations was quoted as saying a phase 1 agreement was ‘millimetres away’. Even more recently a potential obstacle to progress arose as a result of Congress passing the Hong Kong Rights and Democracy Act. So where does that leave matters and what does it illustrate?