GDPR's accountability principle is a lot like a maths exam - you need to show your ‘workings out’.

Bruce Fayle reflects on a recent conversation with a broker regarding their understanding of GDPR and what has been done to date in readiness for implementation in May 2018.

Terence Clark outlines the options each firm must offer when providing documents to customers.

The FCA has announced the 2018 programme of Live & Local events...

Client money will always be a hot topic and high on the FCA watchlist, so we urge all firms to review and challenge its processes continually.

RWA Regional Business Manager, Peter Stokes, explores the topic of client money account audits.

The Regulator does not want firms to have permissions that they do not need...

Brokers choose the Aviva Development Zone as their preferred e-Learning platform for a wide variety of reasons. Nicola Mathias, RWA e-Learning business development manager, has put together a collection of the most frequently used reasons, based on feedback received from clients.

In preparation for the Insurance Distribution Directive (IDD), the FCA has listed eight critical criteria with regards to your T&C obligations. Stuart Rolls, head of RWA e-Learning, outlines how the Aviva Development Zone can support you in meeting these commitments.

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