Learning and Development

February 2018 marks the centenary of women’s suffrage in the United Kingdom; while 100 years may have passed since this landmark achievement, gender inequality is still present in the workplace.

Employers need to be mindful of the challenges associated with gender issues and should identify and address unconscious biases, indirect discrimination or inappropriate behaviour that might exist in their workplace.

Our ever-growing course catalogue now has even more to offer our learners...

The office party should be a time for staff to relax after a year’s hard work, to celebrate shared achievements, and to bond as a team. However, alcohol, festivity and the blurring of professional boundaries can be a dangerous combination.

Brokers choose the Aviva Development Zone as their preferred e-Learning platform for a wide variety of reasons. Nicola Mathias, RWA e-Learning business development manager, has put together a collection of the most frequently used reasons, based on feedback received from clients.

In preparation for the Insurance Distribution Directive (IDD), the FCA has listed eight critical criteria with regards to your T&C obligations. Stuart Rolls, head of RWA e-Learning, outlines how the Aviva Development Zone can support you in meeting these commitments.

Our ever-growing course catalogue now has even more to offer our learners...

How many businesses when asked about training think it’s expensive and something that will take employees away from their work? If you think this, then you are doing your people a huge disservice.

Complaint reduction and handling need commitment and buy-in from all, not just high-level commentary.

Modern mobile devices are a tool, but whilst they are referred to as ‘Smartphones’, recent research shows that actually using them to make phone calls does not even make the top 10 lists of the most common uses!

Mobile devices offer a world of knowledge to their users, and it’s at their fingertips all the time. It is no surprise, therefore, that mobile learning is on the rise.

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