Learning and Development

CPD is not a one-off event – it’s important, for the sake of ourselves and our clients, that we keep our knowledge up-to-date.

Having successfully completed her apprenticeship and joined the RWA team on a permanent basis, Jessica Capper reflects on her personal development and what she's learnt in her role as Design and Content Assistant at RWA.

Over the last few weeks, our daily lives and routines have changed significantly, with many of us having to prepare for an extended period of working from home. If you have the opportunity, why not spend some time focusing on your professional development?

From January 2020, the Monthly Assessments on the Aviva Development Zone will experience minor changes.

Have you completed your CPD hours for this year? Avoid a last-minute rush and prioritise your professional development sooner rather than later.

Almost a year since the Insurance Distribution Directive (IDD) came into force for insurance intermediaries, are firms meeting their training requirements?

CPD is a regulatory requirement for staff at all levels in the insurance distribution chain and meaningful learning and development can have huge benefits for teams and individuals. Jessica Capper takes a look at what you can do to ensure your team is making the most of the CPD they are undertaking.

The term ‘competent’ is frequently used – but how many people actually understand what it means? Robin Wood explains training and competence.

The gap analysis model helps learners better understand their weaknesses and the areas in which they need to improve. Evidencing this improvement is crucial, not only for personal and professional development, but from a regulatory perspective too.