Conflict in the workplace is something most of us will face at some point in our working lives. Therefore it’s important to be able to deal with – and learn from – these difficult situations.
A stakeholder is a person or entity with an interest in the fortunes of a business, who may have the power to impact on the organisation either negatively or positively. So how can we manage stakeholders?
Are you using your annual leave?
Are you and your team using your annual leave entitlement? We take a look at the importance of having time away from the office.
The Value of Introverts in the Workplace
Diversity comes in many forms. Are there ways in which employers can accommodate the needs of introverts to harness their strengths for the benefit of the organisation?
Why are your staff leaving?
There are many benefits to retaining good employees so it’s useful to understand the reasons why people might want to leave an organisation. Nathan Matthews looks at how to deal with a high staff turnover.
John King Adds Value to RWA’s Compliance and Consultancy Services
RWA is delighted to be working with John King, who left the FCA in April after 16 years in front line supervision. John brings wide-ranging and pragmatic regulatory knowledge to provide high-level compliance support.
Dress Codes in the Modern Office
Parts of the UK have experienced the hottest July day on record, raising some interesting questions concerning office dress codes. Is it acceptable to make members of staff wear formal clothing, when temperatures are soaring? And are dress codes needed in the 21st century office?
Retirement involves a significant amount of future planning. This is even more crucial if you are a business owner and have employees to consider too. Peter Stokes looks at why retirement planning is so important and how it can be managed.
Handling Difficult Telephone Calls
For those in customer service roles, difficult telephone calls will happen from time to time. No one enjoys these situations, but how can we handle them effectively and professionally?