How can you create key points of differentiation for your firm, which are truly valued by your customers?
Digital Innovation: "Tell me what you do…"
Knowledge exchange is a powerful tool that should be in any business leader’s skill set.
The role of your customers in the innovation process
Many businesses struggle to innovate, grow and change. If you are considering ways in which you can overcome barriers and focus on the enablers of innovation, your customers are a great place to start.
Is your team built of bricks or straw?
Amy Foster, operations manager at RWA, explains why building a robust and engaged team should be a goal for every business.
Business Development: What to do when Plan A doesn’t work...
We all know that Plan A will work because the plan is so awesome and couldn’t possibly fail right? WRONG!!
In business things change so quickly and you must be ready to change your plan and direction to best serve your clients.
Effective Team Management
Ask any employer how to build a dedicated and reliable team, and you're likely to get a lot of different answers. Neil Templar, operations manager for RWA, outlines the factors that he believes are crucial to effective team management.
Engaging Leadership to Improve Productivity
CEO of RWA, Tom Wood, outlines why engaging leadership is so important in the workplace, and showcases how RWA engages its employees to deliver positive business results.
TOFU MOFU BOFU
TOFU MOFU BOFU – Whilst it sounds like the name of a posh new ‘fusion’ restaurant, it’s actually a well-used acronym within marketing, which deserves wider acknowledgement and understanding.
General Data Protection Regulation (GDPR) - A brief guide
The new General Data Protection Regulation (GDPR) comes into force on 25 May 2018, replacing the Data Protection Act (DPA) 1998.
As GDPR will have a significant impact, RWA has prepared a briefing document, which summarises what we know so far and outlines its applicability to the insurance sector.