Becoming a director is a major responsibility so it’s important for anyone taking on the position to be prepared for the demands and accountabilities of the role. How can firms prepare an effective induction process for directors?
Basic Online Safety
The online world plays a big part in both our personal and professional lives, but the growth of cybercrime can pose a serious threat. Here are the basics of online safety…
Annual Global CEO Survey Shows Record Levels of Pessimism
The 23rd Annual Global CEO survey from PwC was launched yesterday, indicating a record level of pessimism from CEOs around the world. This is in stark contrast to 2018, when there was record level of optimism. What can we learn from this?
Managing Customer Expectations
It can sometimes be hard to manage customer expectations against what you can actually deliver. How can customer expectations be managed effectively to achieve positive outcomes?
Using Good Corporate Governance to Manage Risk
All companies are exposed to risk from time to time and it is an important part of business and can lead to growth. How can good corporate governance be used to manage risk?
Building a Team that Works
Building a team that works is a critical part of leadership. How can we build successful teams?
Empathy in the Workplace
People skills should not be overlooked - they can be as important as technical expertise. Here’s how to better understand others and show empathy in the workplace…
Responding to Negative Feedback
Accepting negative feedback is not easy, but there are things we can do to change our mindsets and focus on the positives. Jessica Capper looks at how feedback can be dealt with effectively.