With the introduction of SM&CR fast approaching for general insurance firms, it is worth considering the FCA’s stance on diversity and inclusion. Does your firm fully understand diversity and inclusion?
Insurance Brokers

Encouraging Innovative Cultures
A recent FCA speech explores the role technology has played in dramatically changing the insurance market. This article looks at why firms should also embrace these developments.

Do You Understand Your Responsibilities?
Statements of Responsibilities, which are required under SM&CR, are a useful and important way of documenting the accountabilities of senior managers. Amy Foster highlights why we need to understand our responsibilities.

FCA Bans Broker
The FCA last week banned a former Martins Brokers Ltd broker, Terry Farr, for acting dishonestly and without integrity.

Appointed Representatives (ARs) - Complying with Regulatory Obligations
Is your firm complying with its regulatory obligations regarding appointed representatives (ARs)? Bruce Fayle looks at why this is an area that will be high on the FCA’s agenda going forward.

FCA Publishes Decision Notices Against Directors for Acting Without Integrity
The FCA has published Decision Notices against three firms and five individuals for acting without integrity.

Meet with RWA at BIBA 2019
The RWA team will be attending the BIBA 2019 conference in Manchester on 15 and 16 May. Please get in touch if you'd like to meet with us. We hope to see you there!

Finding the Right Organisational Structure
A key element of the upcoming SM&CR is for firms to be able to show who is responsible for what within the organisation. With the right organisational structure in place, it will be easier to prepare for this regulatory requirement.

Demographic Change and Assessing Customer Needs
Demographic change refers to the changing nature of the UK population and the differing financial needs of various groups in society. Those working in financial services should be aware of this when assessing customer needs.
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