Kate Foreman explains how a minimum necessary knowledge and understanding of insurance can be revealed and benchmarked via the use of structured assessments.
Alerting customers to the existence of FOS
Terence Clark outlines the rules regarding FOS website statements.
FCA launches 'Track My Connect Application' initiative
The FCA has launched the first of three phased updates to the Connect platform.
Get to grips with the IDD
RWA IDD / T&C Scheme Specialist, Nicola Mathias, explains how the Aviva Development Zone can help brokers get to grips with the IDD.
Undertaking robust due diligence on the insurers that you recommend
The FCA remind insurance brokers of the need to carry out insurer due diligence and give information to the client.
Change to GABRIEL Section J Reporting
Terence Clark details a recent change to GABRIEL Section J Reporting.
Introducer Appointed Representatives (IARs) and the Insurance Distribution Directive (IDD)
Terence Clark outlines the UK regulatory landscape in relation to IARs, from 1st October 2018.
What is competency?
Competency is an industry buzzword used whenever compliance issues are raised. But what is it and how can it be assessed? Kate Foreman explains.