What does the recent FCA ‘Dear CEO’ letter for the Personal and Commercial Lines Insurance Intermediaries Portfolio mean for you? John King explores the key messages within the letter, the regulator’s priorities and the things that brokers need to do to reduce the risk of harm.
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Finding a Learning Style that Works
What learning style works for you? Tim Smith explores improvements to the way content can be delivered on the Development Zone.
Certification Staff and the Financial Services Register
The FCA plans to publish and maintain a directory of certificated persons on the Financial Services Register. Bruce Fayle explains how firms should submit the details of their certification regime staff.
The Purpose of Regulation and SM&CR
Kirk Ford provides a timely reminder about the purpose of regulation and the ethos behind the Senior Managers and Certification Regime.
Are you meeting Continuing Professional Development requirements?
Can you believe that it's been nearly two years since the broking world was changed by the requirements of the Insurance Distribution Directive? Tim Smith looks at how the Development Zone can help firms meet their CPD requirements.
What are the key drivers of vulnerability?
What does the word ‘vulnerable’ suggest to you? Lisa Powell explores the FCA’s four drivers of vulnerability and the impact of the Covid-19 pandemic.
Starting a New Job in a Global Pandemic
Starting a new job can be daunting at the best of times but particularly so during the current Covid-19 pandemic. RWA’s latest recruit Chloe Morris reflects on her first week at the company.
A New Look for the Development Zone
RWA’s e-learning team has been busy making improvements to the Development Zone. Tim Smith explains the exciting new features launched this week.
Should Video Calls be Recorded?
The coronavirus pandemic has resulted in a shift towards home working, meaning that videocalls are becoming a regular feature of our working lives. But should these calls be recorded, and what might be the implications of doing so?